Privacy Policy
Last updated: 12 November 2025
This Privacy Policy explains how Social Sprint Media (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website or our services — including Sprint Media (social media design) and Sprint AI (AI receptionist and booking assistant).
1. Information We Collect
We may collect:
-
Personal details (name, email, phone number, business name) when you contact us, subscribe, or make a purchase.
-
Payment details processed securely through our payment partners.
-
Usage data such as device type, browser, and website activity for analytics and service improvement.
2. Call Handling
Calls for bookings are fully processed by a third-party service. Social Sprint Media does not record, store, or have access to any call recordings, transcripts, or personal details. All call data is handled entirely by the third-party provider, and we do not retain any information at any point.
3. How We Use Your Information
We use your data to:
-
Provide and manage our services.
-
Process subscriptions and payments.
-
Respond to enquiries or support requests.
-
Improve website performance and user experience.
-
Send updates or promotional messages (you can opt out anytime).
4. Data Sharing
We do not sell or trade your personal data.
We may share information only with trusted third parties who help us operate our services (e.g., payment processors, analytics tools, hosting platforms). These partners are bound by strict data protection agreements.
5. Data Storage & Security
Your data is stored securely using encrypted systems and trusted cloud providers.
We take all reasonable steps to prevent loss, misuse, or unauthorised access to your personal information.
6. Cookies
Our website uses cookies to improve performance and analytics.
You can control or delete cookies through your browser settings at any time. See our Cookie Policy for full details.
7. Your Rights
Under UK GDPR, you have the right to:
-
Access the personal data we hold about you.
-
Request correction or deletion of your data.
-
Withdraw consent for marketing or data processing.
To exercise any of these rights, contact us using the details below.
8. Data Retention
We retain personal data only as long as necessary for service, legal, or accounting purposes. Once it is no longer required, we securely delete or anonymise it.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The latest version will always appear on this page.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact: