Terms & Conditions
Last updated: 12 November 2025
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These Terms & Conditions govern your use of Social Sprint Media (“we”, “us”, “our”) and our subscription services: Sprint Media (social media design) and Sprint AI (AI receptionist and booking assistant). By using our website or services, you agree to these terms.
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1. Subscriptions
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Our services are subscription-based with no contracts, commitments, or leaving fees.
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You may cancel at any time. Cancellation will take effect at the end of your current billing cycle.
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2. Trial Offer – Sprint Media
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New customers may be eligible for a free trial consisting of 2 custom social media posts.
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The trial is limited to one per customer.
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Trial posts will be delivered within the standard service timeframe.
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By signing up for the trial, you agree that additional posts beyond the trial require a paid subscription.
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The trial is completely free and not eligible for refunds.
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3. Sprint AI Personalised Online Demos
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Customers may request a personalised demo of Sprint AI via an online meeting.
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These demos are free and customised to your business but do not grant access to the AI service.
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Demos are not considered a paid service and are not eligible for refunds.
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4. Payments
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Payments for subscriptions are collected securely through our payment partners.
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All fees are clearly displayed at the time of purchase.
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You are responsible for ensuring your payment method is valid and up to date.
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5. Refunds
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See our Refund & Cancellation Policy for details.
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In short: full refunds may be available within 14 days if no service has been delivered or used. Partial refunds may apply if service work has already started.
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6. Use of Services
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You agree to use our services responsibly and not for unlawful or harmful purposes.
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We reserve the right to suspend or terminate subscriptions that breach these terms.
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7. Intellectual Property
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All content, designs, AI tools, and materials provided by Social Sprint Media remain our intellectual property.
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You may not copy, redistribute, or resell any part of our services without written permission.
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8. Limitation of Liability
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Social Sprint Media is not liable for any direct or indirect damages, losses, or inconvenience arising from use of our services.
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Services are provided on an “as-is” basis.
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9. Changes
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We may update these Terms & Conditions from time to time. The latest version will always appear on this page.
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Continued use of our services constitutes acceptance of any changes.
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Contact Us
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For any questions about these Terms & Conditions, please contact:
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